Summary

The pandemic has created an entirely new way of working. Now, many organizations are navigating which pandemic learnings and practices they will continue to leverage as we begin the shift back to the office.

Claudette will share some of the best practices and outcomes we’ve seen in countries like Israel and the UK that have already initiated their return-to-work protocols.

She will discuss some of the trends we can expect in both the physical and digital office space as we transition back to in-person work.

Speaker

Claudette McGowan

Claudette is a global information technology leader with more than 20 years of success leading digital transformations, optimizing infrastructure and designing new approaches that improve service and security experiences. She has worked in the technology industry for several organizations such as Deloitte, Metropolitan Police Services, North York General Hospital, Bank of Montreal and TD Bank. Claudette began her career at BMO in 2000 and held multiple senior leadership roles including Chief Information Officer, Enterprise Technology Experience and Vice President of Digital Workspace Services. In 2020, she joined TD Bank as Global Executive Officer, Protect Fusion and Cyber Experience.

In her spare time, Claudette writes books for children, builds robots and is the founder of the Black Arts & Innovation Expo. Claudette holds a Bachelor of Arts from Lakehead University, a Master of Business Administration from Athabasca University, Certificates in Artificial Intelligence, IT Management, Project Management and Smart Buildings from Rotman, Ontario Tech University, Schulich School of Business, and Harvard Graduate School of Design respectively.

She is the recipient of several prestigious awards: In July 2020, she was recognized in the 6th edition of Bay Street Bull’s POWER 50 issue that celebrates Canadians that are shaping the world.

In 2020, Toronto Life recognized Claudette as one of the city's Top 50 Most Influential Torontonians, Women’s Executive Network recognized her as one of the Top 100 Most Powerful Women in Canada,  AdWeek  Magazine heralded Claudette as a Toronto Brand Star, and the Digital Finance Institute honoured her as one of the Top 50 Canadian Women in FinTech.

Registration

Members of the Strategic Capability Network may attend this event at no cost, we just ask that you register.

Non-Members and Member Guests are charged a fee of $75.00 + HST per registration. Should the non-member or guest subsequently decide to join, the non-member registration fee can be deducted from the membership dues.